There are two ways to submit your service request:
1) Send an email to CustomerService@RaymusHomes.com detailing the service you are requesting, your name, best contact phone number, and your address.
2) Call Raymus Homes at 209.824.3080. Office hours are Monday-Friday 8 a.m. to 5 p.m. Receptionist will direct your call to Customer Service.
For your convenience, our office hours are Monday-Friday 8 a.m. to 5 p.m.
Service calls are made Monday-Friday 7:30 a.m. to 3:30 p.m.
Please be aware, sometimes two appointments may be needed for certain requests.
Note: trade partner hours may vary; some may require up to a four hour window for their arrival time.
If you submit a service request and do not receive a message within 1-2 business days stating your request has been logged, your request may not have gone through. If this happens, please call 209.824.3080.